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Why can’t I connect to the server?

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When launching the app on your iPad, you receive this error message:
Unfortunately, there is a problem connecting to our server. Please check your Internet connection.

Resolution 

If your device can browse normal websites, something is blocking our apps from connecting to the internet.

Please instruct your IT Support to make apps.us.cricksoft.com accessible via HTTP (Port 80) and HTTPS (Port 443).

Why can’t I connect to the server?
CrickSoftware
US Address
Crick Software, Inc.
100 Technology Drive, 
Suite 200
Trumbull, CT 06611
Toll-free: 1 866 33 CRICK
Telephone: 203 221 2697
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