Check that your software is working on all your devices in preparation for your training.
With a Clicker subscription, you can distribute your licenses across Windows / Mac PCs, iPads, and Chromebook users. You have access to all three Clicker Apps – Clicker Writer, Clicker Books, and Clicker Talk – on iPads and Chromebooks. Use the checklists below to ensure that your software is working on your devices in preparation for your training.
If you experience issues of any sort, please contact Support.
1) Latest version
Install the latest version to ensure you have all the current features.
If Clicker is currently installed, open the Help ribbon tab, click About Clicker, and note your Version number.
Click the installer link below and check the version number (v8.0.X.XXX) of the downloads. If yours is lower, follow the steps on that page to update:
If you run Sophos Antivirus, see:
COMPLETED
2) Launch
Launch Clicker and check that it loads successfully.
If the blue loading screen gets stuck on a particular Step, disappears, or nothing seems to happen, see:
COMPLETED
3) Predictor
To test the word prediction, click the 
Predictor icon in the Document ribbon tab, and then start typing.
Suggested words should appear in a floating panel or above the bottom grid area.
If the Predictor icon is dimmed out and unusable, see:
COMPLETED
4) Speech
To test the speech, type a sentence in the Document. When completed with punctuation, you should hear the text spoken, with words being highlighted in sequence.
Alternatively, click the 
Speak Text icon. If the icon is dimmed out: click its dropdown arrow and choose a voice other than None.
COMPLETED
5) Sound Recording
If the computer doesn’t have a built-in microphone, connect an external one before launching Clicker.
To test sound recording, click the 
Sound Recorder icon. Click the Record icon, talk a bit, and then click STOP. The Play icon should turn green. Click it and you should hear yourself talking.
If you can't hear the playback (despite hearing other sounds on the computer):
- In the Options ribbon tab, click Manage.
- In the Audio tab, move your microphone to the top of the list if required.
COMPLETED
6) LearningGrids
To test opening a free resource, click the top-left 
Explorer icon and open the LearningGrids tab. The website should load in the same window, listing the latest resources.
Click a resource’s Open button. It should load within Clicker and be usable.
If the website doesn't load, or you get an error message, see:
COMPLETED
7) Saving and sharing
Make sure you can save and share your Clicker files between devices.
COMPLETED
With a Clicker subscription, you can distribute your licenses across Windows / Mac PCs, iPads, and Chromebook users. You have access to all three Clicker Apps – Clicker Writer, Clicker Books, and Clicker Talk – on iPads and Chromebooks. Use the checklists below to ensure that your software is working on your devices in preparation for your training.
If you experience issues of any sort, please contact Support.
Clicker Writer
1) Latest version
Install the latest version to ensure you have all the current features.
To install Clicker Writer on an iPad, see our step-by-step install guide. For guidance on deploying to multiple iPads using your MDM, click here.
If Clicker Writer is already installed, iPads typically update apps automatically. To manually check for updates, launch the App Store and tap the top-right Account icon.
We also recommend updating your iPad to the latest iPadOS:
COMPLETED
2) Launch
Launch Clicker Writer and check that it loads successfully.
If you get an error message, see:
COMPLETED
3) License + Speech
To check that the app is licensed successfully, write some words, and then tap the 
Speak Text icon.
If an error message says you're in Limited Access Mode, see:
COMPLETED
4) Sound Recording
To test sound recording:
- Tap the Sound Recorder icon.
- Tap the red circle.
- If prompted to allow the app to access the microphone, tap OK.
- Talk a bit and tap STOP.
- The Play arrow should turn green. Tap it and you should hear yourself talking.
If you can't hear the playback, see:
COMPLETED
5) LearningGrids
To test opening a free resource, tap the top-left 
Explorer icon and choose LearningGrids. The website should load in a new window, listing the latest resources.
Tap a resource’s Open button. It should load within the app and be usable.
If the website doesn't load, or the resource doesn't open, see:
COMPLETED
6) Saving and sharing
Make sure you can save and share your Clicker files between devices.
COMPLETED
Clicker Books
1) Latest version
Install the latest version to ensure you have all the current features.
To install Clicker Books on an iPad, see our step-by-step install guide. For guidance on deploying to multiple iPads using your MDM, click here.
If Clicker Books is already installed, iPads typically update apps automatically. To manually check for updates, launch the App Store and tap the top-right Account icon.
We also recommend updating your iPad to the latest iPadOS:
COMPLETED
2) Launch
Launch Clicker Books and check that it loads successfully.
If you get an error message, see:
COMPLETED
3) LearningGrids
To test opening a free resource, tap the top-left 
Explorer icon and choose LearningGrids. The website should load in a new window, listing the latest resources.
Tap a resource’s Open button. It should load within the app and be usable.
If the website doesn't load, or the resource doesn't open, see:
If an error message says you're in Limited Access Mode, see:
COMPLETED
4) Speech
To test the speech:
- If the top toolbar is hidden, tap to show it.
- Tap the top-right Settings icon.
- On the Speech tab, tap Try Voice.
If you can't hear the voice speaking, see:
COMPLETED
5) Sound Recording
To test sound recording:
- Tap to enter Edit View.
- On the left, drag a Record & Play Button onto the page, and then tap it.
- In the Sound Recorder, tap the red circle.
- If prompted to allow the app to access the microphone, tap OK.
- Talk a bit and tap STOP.
- The Play arrow should turn green. Tap it and you should hear yourself talking.
If you can't hear the playback, see:
COMPLETED
6) Saving and sharing
Make sure you can save and share your Clicker files between devices.
Share files on an iPad
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Clicker Talk
1) Latest version
Install the latest version to ensure you have all the current features.
To install Clicker Talk on an iPad, see our step-by-step install guide. For guidance on deploying to multiple iPads using your MDM, click here.
If Clicker Talk is already installed, iPads typically update apps automatically. To manually check for updates, launch the App Store and tap the top-right Account icon.
We also recommend updating your iPad to the latest iPadOS:
COMPLETED
2) Launch
Launch Clicker Talk and check that it loads successfully.
If you get an error message, see:
COMPLETED
3) LearningGrids
To test opening a free resource, tap the top-left 
Explorer icon and choose LearningGrids. The website should load in a new window, listing the latest resources.
Tap a resource’s Open button. It should load within the app and be usable.
If the website doesn't load, or the resource doesn't open, see:
If an error message says you're in Limited Access Mode, see:
COMPLETED
4) Speech
To test the speech:
- If the top toolbar is hidden, tap to show it.
- Tap the top-right Settings icon.
- On the Speech tab, tap Try Voice.
If you can't hear the voice speaking, see:
COMPLETED
5) Sound Recording
To test sound recording:
- Tap to enter Edit View.
- On the left, tap the below where it says Pictures, browse to a picture and tap on it to add it to the activity.
- Choose Listen & Say for the activity type below where it says Activity.
- Tap on the button to enter run mode and click the forward arrow in the bottom right to move to the first page.
- Tap on the microphone button below the picture and in the Sound Recorder, tap the red circle.
- If prompted to allow the app to access the microphone, tap OK.
- Talk a bit and tap STOP.
- The Play arrow should turn green. Tap it and you should hear yourself talking.
If you can't hear the playback, see:
COMPLETED
6) Saving and sharing
Make sure you can save and share your Clicker files between devices.
COMPLETED
With a Clicker subscription, you can distribute your licenses across Windows / Mac PCs, iPads, and Chromebook users. You have access to all three Clicker Apps – Clicker Writer, Clicker Books, and Clicker Talk – on iPads and Chromebooks. Use the checklists below to ensure that your software is working on your devices in preparation for your training.
If you experience issues of any sort, please contact Support.
Clicker Writer
1) Latest version
Install the latest version to ensure you have all the current features.
To install Clicker Writer for Chromebook, see our step-by-step install guide. For guidance on deploying to multiple Chromebook users, click here.
COMPLETED
2) Launch
Launch Clicker Writer and check that it loads successfully.
If you get an error message, see:
COMPLETED
3) License + Speech
To check that the app is licensed successfully, write some words, and then click the Speak Text icon.
If an error message says you're in Limited Access Mode, see:
COMPLETED
4) Sound Recording
To test sound recording:
- Click the Sound Recorder icon.
- Click the red circle.
- If prompted to allow the app to access the microphone, click OK.
- Talk a bit and click STOP.
- The Play arrow should turn green. Click it and you should hear yourself talking.
If clicking the red circle does nothing, see:
COMPLETED
5) LearningGrids
To test opening a free resource, click the top-left 
Explorer icon and choose LearningGrids. The website should load in a new window, listing the latest resources.
Click a resource’s Open button. It should load within the app and be usable.
If the website doesn't load, or the resource doesn't open, see:
COMPLETED
6) Saving and sharing
Make sure you can save and share your Clicker files between devices.
COMPLETED
Clicker Books
1) Latest version
Install the latest version to ensure you have all the current features.
To install Clicker Books for Chromebook, see our step-by-step install guide. For guidance on deploying to multiple Chromebook users, click here.
COMPLETED
2) Launch
Launch Clicker Books and check that it loads successfully.
If you get an error message, see:
COMPLETED
3) LearningGrids
To test opening a free resource, click the top-left Explorer icon and choose LearningGrids. The website should load in a new window, listing the latest resources.
Click a resource’s Open button. It should load within the app and be usable.
If the website doesn't load, or the resource doesn't open, see:
If an error message says you're in Limited Access Mode, see:
COMPLETED
4) Sound Recording
To test sound recording:
- Click to enter Edit View.
- On the left, drag a Record & Play Button onto the page, and then click it.
- In the Sound Recorder, click the red circle.
- If prompted to allow the app to access the microphone, click OK.
- Talk a bit and click STOP.
- The Play arrow should turn green. Click it and you should hear yourself talking.
If clicking the red circle does nothing, see:
COMPLETED
5) Saving and sharing
Make sure you can save and share your Clicker files between devices.
COMPLETED
Clicker Talk
1) Latest version
Install the latest version to ensure you have all the current features.
To install Clicker Talk for Chromebook, see our step-by-step install guide. For guidance on deploying to multiple Chromebook users, click here.
COMPLETED
2) Launch
Launch Clicker Talk and check that it loads successfully.
If you get an error message, see:
COMPLETED
3) LearningGrids
To test opening a free resource, click the top-left Explorer icon and choose LearningGrids. The website should load in a new window, listing the latest resources.
Click a resource’s Open button. It should load within the app and be usable.
If the website doesn't load, or the resource doesn't open, see:
If an error message says you're in Limited Access Mode, see:
COMPLETED
4) Sound Recording
To test sound recording:
- Click to enter Edit View.
- On the left, click the below where it says Pictures, browse to a picture and then click on it to add it to the activity.
- Choose Listen & Say for the activity type below where it says Activity.
- Click on the button to enter run mode and click the forward arrow in the bottom right to move to the first page.
- Click on the microphone button below the picture and in the Sound Recorder, click the red circle.
- If prompted to allow the app to access the microphone, click OK.
- Talk a bit and click STOP.
- The Play arrow should turn green. Click it and you should hear yourself talking.
If clicking the red circle does nothing, see:
COMPLETED
5) Saving and sharing
Make sure you can save and share your Clicker files between devices.