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If you’re using the app for the first time, you may need your Organization ID (eg org123456) and your 12-character Enrollment password - your Subscription Manager can find these in Subscription Management.

Run in your web browser

  1. Click on one of the links below to open the app in your browser:

    Clicker Writer - https://clickerwriter.apps.cricksoft.com
    Clicker Books - https://clickerbooks.apps.cricksoft.com
    Clicker Talk - https://clickertalk.apps.cricksoft.com
  1. Log in with your Google account.

  2. If requested, enter your Organization ID and Enrollment password.

As the app starts you may see instructions for unblocking the sign-in popup. We recommend you do this to make starting the app even easier next time.

Install (optional)

With the app running in your web browser (see above), click the install icon in your browser’s address bar. (The icon usually includes a down-arrow or “+” and shows a tooltip when you hover over it.)

After you install the app, it will run in its own window and can be used when you are offline.

Network installation
  1. Sign into the Google Admin Console (admin.google.com) as an administrator and go to Chrome > Apps & extensions > Users & browsers.
  2. If you have a Flexi-subscription and don’t share your Google domain with other schools, select your domain. Otherwise, select the appropriate organization unit containing the relevant users.
  3. Choose Add by URL.
  4. Set Open website in to Separate Window, enter the app’s URL, and then click Save:

    Clicker Writer - https://clickerwriter.apps.cricksoft.com

    Clicker Books - https://clickerbooks.apps.cricksoft.com

    Clicker Talk - https://clickertalk.apps.cricksoft.com
  1. Click the app’s Installation policy box and choose Force install + pin to Chrome OS taskbar.

Managing users

If you are licensed by domain, all your domain users will now have access.

If you are not licensed by domain:

  • you can enroll users by adding their email addresses into Subscription Management OR
  • users can enroll themselves by launching the app and entering your Organization ID + Enrollment Password, available from Subscription Management.

You want to stop having to change your Clicker Apps settings and keep the work available when the app or browser is closed.   

When to use this guide:  

Steps:   

  1. In Google Admin Console, navigate to Devices > Chrome > Settings and search for Chrome Sync (Chrome OS) 
  1. Under “List of browsing data types that should be deleted when the browser is closed”, ensure that Cookies and other site data is unchecked 

Troubleshooting:  

This update is free for all Clicker subscribers: 

What’s new in this version?

Scroll down for a more detailed description of each of these changes.

A New Clicker Explorer

Clicker Explorer now has a new look. Access it by clicking File in the top-left corner of the upper toolbar. Here, you can see the Clicker files you currently have open and create new Clicker Documents, Clicker Sets and Clicker Boards. You can also save and print your Clicker files from the relevant tile within Explorer.

Easy Access to Recent Files

In the new Explorer, the Recents list displays the last 30 Clicker files that have been opened. The search box allows you to search this list of files. Simply click a file to open it immediately.

Pinned Files

Users can pin favourite Clicker files for easy access. Click the pin icon on the right-hand side of the Recents list and the files will appear in the Pinned tab. This is particularly useful for users who regularly return to specific Clicker Sets.

Saving and Printing your Clicker Files

Use the tiles in Clicker Explorer to save your files. Alternatively, there are new menu options for saving and printing Clicker files from the lower toolbar. These options relate to the tab you are currently working on. When in Edit Mode, the new Clicker Set tab reminds users that they are editing and saving a Clicker Set.

A New Location for Clicker Analytics

Clicker Analytics can now be accessed directly from the button on the right-hand side of the lower toolbar when on the Document tab. This makes it easy to find information about the support tools used while writing the document that is currently open.

A New ‘Send to’ Menu in Clicker Board

The Send to options in Clicker Board can now be found on the right-hand side of the lower toolbar on the Clicker Board tab. Click this option to send the Clicker Board to the open document or convert the Board into a Word Bank to support planning and writing.

Users of the Clicker Apps can now sign in using Microsoft SSO, providing a smoother and more streamlined experience for schools using Microsoft accounts. This makes it easier for users to access the Clicker Apps quickly, without needing to remember separate login details.

This update also expands access to the Clicker Apps on PCs. By linking a Microsoft account to a Clicker subscription, users can log in easily across devices. For schools, adding a Microsoft Tenant ID enables domain-based licensing, allowing new students to get started with Clicker straight away without additional setup.

This update is free for all Clicker subscribers: 

What’s new in this version?

Scroll down for a more detailed description of each of these changes.

Word Pool

Use the Word Pool to add words to Clicker’s Dictionary and improve the pronunciation of specific words.  Add common misspellings to improve Clicker’s suggestions, such as ‘fink’ for ‘think’.  Add user’s names to ensure correct pronunciation and ensure they do not appear as a misspelling. Use the pronunciation box to phonetically correct pronunciation. The Word Pool can also be used to prevent Clicker from reading unwanted vocabulary. 

Improved Voices Dialogue

Users can now hear a sample of each of Clicker’s high-quality voices from the Voice drop down menu. There is now a reminder if a user has not selected a high-quality voice.

Send Voice Notes from Clicker Board to the Document

Users can now send Voice Notes from a Clicker Board to the document. Select ‘Send to Document’ from the Clicker Board Menu. Turn on the switches for the content you wish to send. Voices Notes will appear in the Document in the order that they were recorded on the Clicker Board.

Increase the default font size in Clicker Sets

In the General Tab of Settings, users can increase the size of the font in Clicker Sets. Once selected, this will be the default font size for all Clicker Sets opened.

Stored Settings and Word Pool content

On iPad, chosen Settings and Word Pool content are saved by device. On Chromebook and Web, Settings and Word Pool content are saved with the user who has logged into Clicker Writer and will apply when the user logs into another device.

Users of Clever can now launch the Clicker apps directly through the Clever portal on both Windows and Chromebook devices. This provides a seamless single sign-on experience, making it easier for students to access the Clicker apps without needing to manage separate logins.

This update also enables school districts that use Clever to deploy the Clicker apps across student devices. By pushing the apps to Windows PCs and Chromebooks, schools can ensure consistent access for all learners in line with their usual IT management systems.

This update is free for all Clicker subscribers: 

What’s new in this version?

Scroll down for a more detailed description of each of these changes.

Clicker Board on-screen keyboard

The on-screen keyboard has a new look. It is now much bigger, making it easier to add information to a Clicker Board. The keyboard will open by default on iPads. On web it will remain open if the user jumps between cells without closing the keyboard.

SuperKeys

SuperKeys on Clicker Board is now larger, meaning our accessible keyboard is easier to navigate. For SuperKeys users, the predictor opens by default. Clicker’s predictor updates suggestions with each key or cluster selection on SuperKeys.

Clicker Board Predictor

On Clicker Board, the predictor has a new home. When the keyboard is open, the predictor appears to the left, updating suggestions with each key press. The user can turn the predictor on or off using the icon on the keyboard. As with the predictor in the document, pictures and symbols can be used, as well as Clicker’s usual speech feedback.

Lock cells in place on Clicker Board

Users can now lock cells in place using the ellipsis menu on the top bar. A padlock will appear to show cells that cannot be moved. Touch screen users will find this particularly useful when using busy Clicker Boards with lots of connecting cells.

Dictating in Clicker Board

On the new-look keyboard, you’ll see the dictation button available. Users can click the microphone to dictate directly into a cell on a Clicker Board, allowing plans to be quickly populated with ideas, ready for writing.

Ability to turn off Dictation in Settings

In the settings menu, turn off dictation from the Tools and Control tab. This slider now controls the dictation buttons on all on-screen keyboards as well as the ‘Dictate to Document’ feature.

In this update, we have released a new version of Clicker Desktop (Win / Mac) and Clicker Writer (iPad / Chromebook).

These updates are free for all Clicker subscribers:

What’s new?

Scroll down for a more detailed description of each of these changes.

Widgit Symbol Library

A library of almost 10,000 Widgit Symbols is now included in Clicker Desktop and Clicker Writer.

Picturize with Widgit Symbols

When Picturizing the Document in Clicker Desktop, check the box next to Widgit Symbols in the ‘Picturize Document’ dialogue.  Alternatively, alter which images are prioritised by moving libraries up or down the list.

In Clicker Writer, choose which library to use to Picturize from in the ‘Picture’ menu.  If Picturizing words as they are typed into the Document, select your preferred library from the settings dialogue.

Picturize Clicker Sets with Widgit Symbols

Add Widgit Symbols to Clicker Sets in edit mode.  To do this in Clicker Desktop, select Picture Menu > Picturize.  In the source tab, check the box next to Widgit Symbols, or alter which images are prioritised by moving libraries up or down the list.

In Clicker Writer, select which library to use from the ‘Picture’ menu in edit mode.

In both Clicker Writer and Clicker Desktop, you have the options to ‘apply to all grids’ and ‘ignore high frequency words’.  Quickly swap between CrickPix and Widgit Symbols or remove all pictures in the ‘Picture’ menu in edit mode.

To add a symbol to an individual cell, select the cell and click on the ‘Picture’ icon.  Search all your libraries or browse CrickPix or the Widgit Symbol library.

Picturize the Predictor and Spell Checker with Widgit Symbols

In Clicker Desktop, select Options > Pictures > Picturize.  Check the boxes to Picturize Predictor suggestions and spelling suggestions. Select or alter your preferred library from the box below.

In Clicker Writer, select Settings > Pictures.  Turn on ‘Picturize words in the predictor/spell checker’ and choose your preferred picture library from the drop-down menu.

Picturize improvements in Clicker Writer

When Picturizing, Clicker Writer will now recognise multiple words.  For example, when Picturizing ‘ice cream van’, Clicker Writer will choose just one image, from either CrickPix or Widgit Symbols.  This matches the Picturizing behaviour in Clicker Desktop.

This update is free for all Clicker subscribers: 

What’s new in this version?

We have made changes to the following features: 

Scroll down for a more detailed description of each of these changes.

Dictating to the Document

The Dictate to Document button has been added to the Voice Input menu on the lower tool bar. This makes it easier to find this feature and allows users to view the Clicker Set that they are working on while dictating. As previously, users can also access dictate from the button on the onscreen keyboard.

Printing a Clicker Set

The ability to print a Clicker Set has been added to Clicker Writer. From the Clicker Set menu, click on the print option and select print settings. The system print dialogue will open, allowing users to print Clicker Sets to a specified location.

Grid Tabs and Edit Clicker Set Improvements

The Grid Tabs have moved from the bottom to the top of the Clicker Set in this release. This aligns Clicker Writer with Clicker Desktop. There is also a new location for the ‘Edit Clicker Set’ button on the bottom right-hand corner of the Clicker Set.

This update is free for all Clicker subscribers: 

What’s new in this version?

We have made changes to the following features: 

Scroll down for a more detailed description of each of these changes.

Picturize

Picturize has been added to Clicker Writer.  In the document view, click on the picture menu and choose ‘picturize’.  Pictures, taken from our extensive Crick Picture Library, will appear above words that the user has typed.  If the user wishes to remove the pictures, select this option from the picture menu. 

In the Pictures tab of App Settings, users can alter Picturize preferences and choose to add words as they type.  Users can also choose to Picturize the predictor and the spell checker. 

Autosave

The autosave function in Clicker Writer has been improved in this release.  This makes links with Google Classroom and Google Drive smoother for the user. 

In this update, we have released new versions of the three Clicker Apps - Clicker Writer, Clicker Books and Clicker Talk (iPad / Chromebook).

These updates are free for all Clicker subscribers:

What’s new in this version?

We have made changes to the following features:

Scroll down for a more detailed description of each of these changes.

LearningGrids enhancements

When opening LearningGrids, you can now view all available Clicker Sets, rather than only those compatible with the app you’re using. Use the checkboxes to the left of the screen to change which Clicker Sets are visible. This is a fantastic way to see more ways Clicker can be incorporated in your lessons. 

Accessibility updates

A new Special Access menu has now been added. This allows you to adjust settings to optimise the Clicker Apps to work with Clicker Sets using one or two switches. Choose the Special Access icon in the top-right of the screen to open the menu.

This menu allows you to adjust scan settings to suit individual children.

Note – eye gaze can be used with the Clicker Apps using the eye gaze tool’s settings. 

Other updates and improvements

If you’re using the app for the first time, you may need your Organization ID (eg org123456) and your 12-character Enrollment password - your Subscription Manager can find these in Subscription Management.

Run in your web browser

  1. Go to this link: https://docsplus.apps.cricksoft.com.
  2. Log in with your Google account.
  3. If requested, enter your Organization ID and Enrollment password.

As the app starts you may see instructions for unblocking the sign-in popup. We recommend you do this to make starting the app even easier next time.

Install (optional)

With the app running in your web browser (see above), click the install icon in your browser’s address bar. (The icon usually includes a down-arrow or “+” and shows a tooltip when you hover over it.)

After you install the app, it will run in its own window and can be used when you are offline.

Network installation
  1. Sign into the Google Admin Console (admin.google.com) as an administrator and go to Chrome > Apps & extensions > Users & browsers.
  2. If you have a Flexi-subscription and don’t share your Google domain with other schools, select your domain. Otherwise, select the appropriate organization unit containing the relevant users.
  3. Choose Add by URL.
  4. Set Open website in to Separate Window, enter the app’s URL, and then click Save:

    DocsPlus App - https://docsplus.apps.cricksoft.com
  1. Click the app’s Installation policy box and choose Force install + pin to Chrome OS taskbar.

Managing users

If you are licensed by domain, all your domain users will now have access.

If you are not licensed by domain:

  • you can enroll users by adding their email addresses into Subscription Management OR
  • users can enroll themselves by launching the app and entering your Organization ID + Enrollment Password, available from Subscription Management.

When you open our DocsPlus App, a window appears asking you to enable pop-ups. 

Resolution

Pop-ups have been blocked in your browser. To enable them, click the “Pop-up blocked” icon on the right of the address bar and select “Always allow”. 

For IT Professionals: 

To apply this to all users: 

  1. Sign into Google Admin Console (admin.google.com) as an administrator and go to Devices > Chrome > Settings > Users and browsers 
  1. Select the correct organizational unit containing the relevant users 
  1. Type “pop-ups” in the Search or add a filter field 
  1. Under Content > Pop-ups, in the Allow pop-ups on these sites, enter: 
     
    https://docsplus.apps.cricksoft.com/
  1. Click Save in the upper-right corner 

When you open one of our Clicker Apps, a window appears asking you to enable pop-ups. 

Resolution

Pop-ups have been blocked in your browser. To enable them, click the “Pop-up blocked” icon on the right of the address bar and select “Always allow”. 

For IT Professionals: 

To apply this to all users: 

  1. Sign into Google Admin Console (admin.google.com) as an administrator and go to Devices > Chrome > Settings > Users and browsers 
  1. Select the correct organizational unit containing the relevant users 
  1. Type “pop-ups” in the Search or add a filter field 
  1. Under Content > Pop-ups, in the Allow pop-ups on these sites, enter: 
     
    https://clickerwriter.apps.cricksoft.com 
    https://clickerbooks.apps.cricksoft.com 
    https://clickertalk.apps.cricksoft.com 
  1. Click Save in the upper-right corner 

When opening the app from your Taskbar, Desktop or Launcher, nothing happens.

Resolution

Please update your Chrome OS to the latest version:

  1. Sign into your Chromebook.
  2. At the bottom right, select the time and then Settings.
  3. At the bottom left, select About ChromeOS.
  4. Click Check for updates.
    • If this option isn’t available, your Chromebook may be up to date.
  5. If an update is available, it will say Updating your device. Once it reaches 100%, restart the Chromebook so it can finish.

If your Chrome OS Version is lower than 86, but it says Your Chrome device is up to date when you try to update:

If you're confident that you're running the latest Chrome OS, but the app still doesn't launch, please contact Support.

Why doesn’t the app launch on my Chromebook?

When in the Sound Recorder, clicking the red circle does nothing.

Resolution

The app needs permission to use your microphone:

  1. In Chrome, type this into the address bar and press the Enter key:
    chrome://settings/content/microphone
  2. Enable Sites can ask to use your microphone.
  3. If the app's website is listed under Not allowed to use your microphone, click its Bin icon to remove it.
  4. Back in the app, try recording again. When prompted, click Allow to let the app use your microphone.

If the issue continues, your microphone may be blocked by your IT Support. Please forward this article to them.

For IT Professionals

The corresponding setting in the Google Admin console is:

Devices > Chrome > Settings > Users & browsers > Audio input (microphone)

https://support.google.com/chrome/a/answer/2657289?hl=en#audio_capture_allowed&zippy=%2Caudio-input

Why can’t I record sound?

Please click on the link below to download the PDF training guide.

Please click on the link below to download the PDF training guide.

CrickSoftware
US Address
Crick Software, Inc.
100 Technology Drive, 
Suite 200
Trumbull, CT 06611
Toll-free: 1 866 33 CRICK
Telephone: 203 221 2697
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